Once your transfer reaches 3 block confirmations, the on-chain balance updates automatically. You can verify your balance in your user dashboard under the active vault tab or by submitting your Transaction Hash (TxHash) to support.
At 00:00 UTC on your maturity date, the smart contract settles your multiplier balance (from 1.5x up to 5x based on your plan). The full balance becomes instantly accessible for withdrawal or compounding into a new vault.
Never. Legitimate BITi Crypto support staff will never ask for your private key, seed phrase, or account password. Any party requesting these credentials is an unauthorized imposter.